Marshall Jewelry, located at 1103 E Boxelder Rd, Suite #C, Gillette, WY 82718, offers a range of services focused on jewelry design and repair, with a specialty in custom engagement ring creation. Known for their extensive selection and exceptional customer service, the dedicated staff has received praise for their friendly and helpful approach. Customers appreciate the craftsmanship and professionalism displayed in the design of personalized jewelry, making it a favored spot for those looking to create meaningful pieces.
In total, 33 reviews were reviewed to gather insights. Comments about the store's status indicate it is permanently closed, which affects the perception of the jewelry available and services provided.
Overall Sentiment from Online Customer Reviews:
Positive: 35%
Neutral: 15%
Negative: 50%
The reviews reflect a split sentiment regarding customer experiences. Many have praised the quality and variety of options available, highlighting the staff's customer-focused approach. However, several customers report frustrations related to service and overall satisfaction, leading to a significant portion of negative feedback.
Best Review:
A customer named Parker Williams noted that Marshall Jewelry features an immense selection, emphasizing the high standards for customer satisfaction.
Worst Review:
Rick M. expressed disappointment over a transaction involving a trade-in and raised concerns about the store's trustworthiness.
**Opening Hours:**
- Monday: 9:00 AM - 6:00 PM
- Tuesday: 9:00 AM - 6:00 PM
- Wednesday: 9:00 AM - 6:00 PM
- Thursday: 9:00 AM - 6:00 PM
- Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 6:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 42.5%
Total Customer Feedback Reviewed: 33
Store Phone Number: 13076866666
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.