4J Jewelers, located at 3301 East Main St, Suite 2224 in Ventura, CA, is a family-owned jewelry store that has been a cherished local business since 2011. Nestled in the Pacific View Mall, they specialize in crafting beautiful engagement rings and offer a variety of services tailored to make your jewelry dreams come true.
Customers rave about the welcoming atmosphere and the dedicated staff, particularly praising Rod, who is known for his attentive service and expertise in jewelry design. Many appreciate the personalized experience and feel they are treated like family throughout the engagement ring creation process. However, some reviews reveal frustrations regarding service inconsistencies and communication issues.
Customer Sentiment: Approximately 70% of customers express satisfaction with their experiences, while 15% have neutral feedback and 15% have reported challenges.
Opening Hours:
Monday to Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM
Best Review: Yvonne shared her joy about the beautiful engagement ring purchased for her 12-year anniversary, highlighting the memorable experience and supportive staff.
Worst Review: Julio expressed disappointment after discovering he had been sold a necklace framed as white gold, only to find it was silver, criticizing the customer service he received during his visit.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 127
Store Phone Number: 8056440500