A and A Jewelry Mart, located at 2011 W Avenue J, Lancaster, CA 93536, is a reputable jeweler in Los Angeles County known for exceptional customer service, particularly in engagement ring creation. The staff, including owner Anita and jeweler Jose, are dedicated to providing personalized assistance, ensuring clients feel valued and well-informed during their selection process. They specialize in custom jewelry design, offering a wide range of jewelry and repair services tailored to meet individual needs.
The store has garnered a mix of reviews, collecting a total of 26 to reflect public opinion. Positive feedback highlights their craftsmanship, reasonable pricing, and comprehensive repair services, with customers expressing satisfaction over their overall experience and the quality of products. However, a number of negative reviews point out issues like inconsistent service and delays on repairs, which brought some dissatisfaction among a few patrons.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
**Highlight Reviews:**
Best Review: M Abreu notes the exceptional customer service and fair prices, praising the quality of jewelry offered, stating the store has made a lifelong customer out of them.
Worst Review: Keturah P. shared a disappointing experience regarding staff service, mentioning a lack of greeting and assistance during her visit, leading her to feel unappreciated as a potential customer.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday: 11:00 AM - 6:00 PM
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Anita (Owner)
- Jose (Jeweler)
Positivity Score: 75%
Total Customer Feedback Reviewed: 26
Store Phone Number: 6619492145