A & E Diamonds and Gold, located at 707 Milford Rd, Merrimack, NH 03054, is reputed for its specialized engagement ring services. The store has garnered a mix of feedback from online reviews, focusing on the quality of its custom designs and attentive service. Many reviews praise the staff, particularly the owner Andrew and his team, for their commitment to customer satisfaction. Customers highlight the exceptional craftsmanship in creating personalized engagement rings and the overall positive atmosphere within the store.
However, some reviews express dissatisfaction related to sizing services and perceived high prices, emphasizing a need for clear communication in service execution. This balance of sentiments paints a comprehensive picture of the customer experience at A & E Diamonds and Gold.
Operational hours are as follows:
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:30 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
- Monday: Closed
Overall Sentiment from Online Customer Reviews:
Positive 60%, Neutral 20%, Negative 20%.
Best Review: Liam Tardif commends the store for the exceptional level of honesty and service while creating an engagement ring, highlighting the staff's dedication to ensuring a positive experience.
Worst Review: Cait Potito reported a negative experience regarding the mishandling of her ring during a resizing service, feeling that the staff did not rectify their mistakes effectively.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned include Andrew.
Positivity Score: 70%
Total Customer Feedback Reviewed: 40
Store Phone Number: 6038898182