A.J. Schmitt Jewelers La Porte IN

A.J. Schmitt Jewelers, located at 721 Lincolnway, La Porte, IN 46350, operates in La Porte County, offering a broad range of services, particularly specializing in engagement ring creation and custom jewelry design. The store has been a family-owned business for over 78 years, with a reputation for quality work and excellent customer service, now run by Davis Schmitt. Customers appreciate the knowledgeable and patient staff, reflecting the store’s commitment to providing an exceptional customer experience.

From the 18 customer reviews analyzed, sentiments vary. Positive reviews highlight the gemmologists' expertise in jewelry repairs and unique design services, noting a dedicated effort in engagement ring resizing and custom designs, with many customers pleased with the quality and turnaround time. Negative feedback points to challenges with communication, including difficulties reaching staff by phone and perceptions of inadequate service during certain visits.

Overall Sentiment from Online Customer Reviews:
Positive: 66%
Neutral: 17%
Negative: 17%

Best Review: A customer commended the skilled and friendly staff for resizing their grandmother’s ring and highlighted its improved appearance after cleaning, expressing intent to return.
Worst Review: One customer reported frustration over repeated failed attempts to reach the store and noted that their jewelry had been with the shop for over eight months without completion.

Operating Hours:
- Monday to Friday: 10 AM - 5 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed

Staff:
- Davis Schmitt (Owner)
- Alex Schmitt (Sales Manager)

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.