Rogers & Hollands Jewelers Southridge Mall in Greendale WI
Rogers & Hollands Jewelers, located in Greendale, WI, offers a wide range of services, notably specializing in the creation of exquisite engagement rings. Situated at 5300 S 76th St, Southridge Mall, this jewelry store has built a reputation in Milwaukee County for its commitment to quality and personalized service. The team is known for their extensive selection of engagement rings, allowing customers to choose from various diamonds and settings, ensuring each piece meets individual taste and budget requirements. The knowledgeable staff is frequently praised for their friendly approach and willingness to assist with custom designs.
With a total of 124 reviews compiled, customer feedback reflects a mix of sentiments. Many reviews highlight excellent customer service, with particular mentions of the staff's helpfulness during the engagement ring purchasing process. Conversely, some negative feedback points to long wait times for ring resizing and repair services, indicating room for improvement in their service efficiency.
Overall Sentiment from Online Customer Reviews:
Positive: 72%
Neutral: 10%
Negative: 18%
**Highlight Reviews:**
Best Review: A customer noted the exceptional customer service they received during their visit, highlighting how the staff were accommodating and helped them find the perfect engagement ring.
Worst Review: One customer expressed frustration over delays in ring resizing, mentioning that the promised timelines were not met, which caused significant stress ahead of a wedding.
**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
Staff members mentioned include Luz, who was noted for her positive interactions with customers.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
