Ace of Diamonds Jewelry, located at 138 Lenox Ave, Oneida, NY 13421, is recognized for its expertise in creating exquisite engagement rings and offering a variety of jewelry services. With a phone number of (315) 761-9940, it has garnered attention in the local community.
While the jeweler has received a mix of reviews, totaling 16, the general atmosphere reflects a polarized sentiment. Positive reviews often highlight the owner’s professionalism and knowledge of jewelry, with some customers expressing satisfaction with their purchases and personal interactions. However, there are several negative reviews citing poor customer service, issues with repairs, and claims of untrustworthiness regarding lost items.
Overall Sentiment from Online Customer Reviews:
- Positive: 35%
- Neutral: 10%
- Negative: 55%
Operating Hours:
- Tuesday: 10:30 AM - 5:30 PM
- Wednesday: 10:30 AM - 5:30 PM
- Thursday: 10:30 AM - 5:30 PM
- Friday: 10:30 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
- Monday: Closed
Owner Paula Bojinoff is noted in the community, contributing to the shop's reputation.
Best Review:
Calvin Moore praised the owner for her extensive knowledge, highlighting a positive experience with the purchase of a unique golden rose.
Worst Review:
Carl G described his experience as the worst ever at a jewelry store, reporting that he never received his watch back after leaving it for a battery change, expressing disappointment over the lack of communication.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 41%
Total Customer Feedback Reviewed: 16
Store Phone Number: 3157619940