Adeler Jewelers, located at 772 Walker Rd, Great Falls, VA 22066, has established a strong reputation in engagement ring creation and exceptional customer service. With over 128 customer reviews, this family-owned business has become a go-to destination for those seeking custom-designed jewelry. The knowledgeable owner, Jorge Adeler, and his team, including daughters Valentina and Wendy, ensure each client receives personal attention and expert guidance throughout the design process.
The store specializes in crafting unique engagement rings, utilizing a wide variety of gemstones and precious metals. Positive reviews often highlight the team’s professionalism, creativity, and the warm atmosphere that makes customers feel valued and understood. Clients appreciate the ability to turn family heirlooms into modern designs or create completely original pieces that capture personal stories and sentiments.
However, there have been some mentions of occasional challenges with communication and fulfillment timelines, indicating areas where the jewelers can further enhance their service.
Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 5%
Negative: 3%
Highlight Reviews:
Best Review: Boyd praised Adeler Jewelers as a hidden treasure, highlighting the welcoming atmosphere and unique inventory that makes every visit special.
Worst Review: An anonymous customer expressed disappointment over an engagement ring that was chipped during the setting process, noting frustration with the initial response from the staff.
Opening Hours:
- Tuesday: 10:30 AM – 5:00 PM
- Wednesday: 10:30 AM – 5:00 PM
- Thursday: 10:30 AM – 5:00 PM
- Friday: 10:30 AM – 5:00 PM
- Saturday: 10:30 AM – 5:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members Mentioned:
- Jorge Adeler
- Valentina Adeler
- Wendy Adeler
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94.5%
Total Customer Feedback Reviewed: 128
Store Phone Number: 7037594076