Adlers Jewelers, located at 217 North Ave W, Westfield, NJ 07090, has garnered a reputation for offering exceptional service in engagement ring creation. With operating hours from Tuesday to Friday, 10 AM to 5:30 PM, and Saturday from 10 AM to 5 PM, the store provides personalized assistance tailored to each customer's needs. They are known for their wide selection of designer engagement rings and jewelry, as well as their knowledgeable staff, including owners Jeffrey and Andrew Arkin, who are both certified gemologists.
Positive reviews emphasize the outstanding customer service, with staff like Christine, Irene, and Valerie praised for their friendliness, expertise, and attentiveness. Customers highlight how staff are patient and willing to explain everything needed to make informed decisions, allowing them to discover the perfect ring without feeling pressured. Many have noted their pleasurable experiences, stating that the store feels welcoming and accommodating.
Conversely, there are a few negative reviews mentioning experiences of pushy sales tactics and unacknowledged customers, leading to frustration among some visitors. However, the overall sentiment remains predominantly positive.
Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 12%
Negative: 6%
Best Review: A customer praised Christine for her patience and knowledge during the engagement ring selection, highlighting how she made the experience enjoyable and stress-free.
Worst Review: Another customer expressed disappointment with the service, feeling rudely treated when they were not acknowledged upon entering the store.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Tuesday: 10 AM - 5:30 PM
- Wednesday: 10 AM - 5:30 PM
- Thursday: 10 AM - 5:30 PM
- Friday: 10 AM - 5:30 PM
- Saturday: 10 AM - 5 PM
- Sunday/Monday: Closed
**Staff Members:**
- Jeffrey Arkin
- Andrew Arkin
- Christine Des Jardins
- Irene Burgos
- Valerie Jagiello
- Yvonne Glenn
Positivity Score: 88%
Total Customer Feedback Reviewed: 585
Store Phone Number: 9082336900
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.