A.H. Fisher Diamonds is a respected jewelry store located at 46 Broad Street, Red Bank, New Jersey 07701, operating in Monmouth County. Known for its remarkable customer service and wide selection of fine jewelry, A.H. Fisher Diamonds specializes in the creation of engagement rings. The store has been family-owned since 1983, with Alan and his son, Matthew, playing pivotal roles in guiding clients through the process of purchasing the perfect engagement ring. Their expertise in GIA Certified Diamonds ensures that every customer is well-informed about their options. Customers appreciate the personal touch and attentiveness provided by the staff, contributing to a comfortable and informative shopping experience.
From the reviews collected, there are a total of 226 reviews, with a generally positive sentiment towards the store, though a few criticisms exist about specific experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Customers frequently highlight the professionalism, personalized service, and product quality as key strengths of A.H. Fisher Diamonds. However, there are isolated instances where clients felt dissatisfied with specific services, particularly concerning repair timelines and communication issues.
Best Review:
Michael noted the exceptional service he received while purchasing an engagement ring, appreciating how Matt helped him navigate his options without trying to upsell. He was very pleased with the final product and expressed confidence in recommending the store for future jewelry purchases.
Worst Review:
Kelly expressed disappointment with her experience when her engagement ring's finish was altered poorly right before her wedding. She felt the communication from the staff was lacking and that her concerns were not handled with adequate care.
**Store Hours:**
Mon - Sat: 10 AM - 4 PM
Sun: Closed
**Staff Members Mentioned:**
Alan Fisher
Matthew Fisher
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.