A Jour Jewelry is a premier jeweler located in Bristol, Rhode Island, specializing in custom engagement rings and bespoke jewelry design. Owned by Klaus Kutter, a master jeweler with over 30 years of international experience, the store offers a range of services including jewelry repair, redesign, and custom creations. With a commitment to quality craftsmanship, A Jour Jewelry is known for taking the time to understand customer preferences, resulting in unique and personal pieces that reflect individual tastes.
The store has received 262 reviews, showcasing a generally positive reception. Customers express satisfaction with Klaus’s expertise, creativity, and the ability to bring their vision to life. Many highlight the exceptional craftsmanship, attention to detail, and friendly service provided during the engagement ring design process.
However, there are some concerns noted about pricing, with a few reviews mentioning inconsistencies in quotes versus final costs, which may warrant attention.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Operating Hours:**
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 4 PM
- Saturday: 10 AM - 4 PM
- Closed: Sunday, Monday, Tuesday (Tuesday by appointment only)
**Staff:**
Klaus Kutter
**Best Review:**
Lisa praised Klaus for his talent and excellent customer service during the redesign of her wedding band. She appreciated how he transformed her original rings into a stunning new creation that exceeded her expectations.
**Worst Review:**
Erika expressed dissatisfaction with the cost of a simple watch link adjustment, feeling it was overpriced for the minimal effort involved. She suggested seeking another jeweler for more honest pricing.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 262
Store Phone Number: 4012542565