A.L. Terry Jewelers, located at 214 Broadway St, Jackson, OH 45640, is a family-owned jeweler serving the Jackson County community since 1979. This full-service jewelry shop specializes in engagement ring creation, offering custom designs tailored to individual tastes. Customers can expect a welcoming atmosphere with two generations of Terrys dedicated to excellent customer service, ensuring that each client feels like part of the family. A.L. Terry Jewelers also provides jewelry repair services and an impressive selection of fine jewelry, which includes vintage and estate pieces.

With a stellar rating of 4.9 from 37 Google reviews, the responses from customers illustrate a strong positive sentiment. The staff, described as friendly and knowledgeable, is noted for their attention to detail and commitment to customer satisfaction.

Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 7%
- Negative: 3%

Customers frequently commend the shop for its beautiful jewelry and competitive pricing. However, there are a few mentions of long wait times for services, suggesting room for improvement in customer experience speed.

Best Review: Mary Billman shares her appreciation for the super friendly staff and exceptional service she received, highlighting the caring atmosphere of the shop.

Worst Review: There are no negative reviews available that specifically mention names or details.

Hours of Operation:
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 2 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Alan Terry
- Jeanine Terry
- Alex Terry

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.