Albert's Diamond Jewelers, located at 711 Main St, Schererville, Indiana 46375, is a premier jewelry destination in Lake County that has distinguished itself as a leader in engagement ring creation. Established in 1905, this family-owned jeweler has a rich history and a commitment to exceptional customer service. With a wide selection of engagement rings, wedding bands, and fine jewelry, Albert’s aims to provide a welcoming atmosphere as soon as you walk through the door. Their knowledgeable staff, including recognized team members like Nancy Young and Roman, are dedicated to guiding customers through the jewelry selection process with personalized attention.
The store is well-reviewed, boasting a commendable reputation for quality and service, receiving a total of 4,072 reviews. Many customers highlight the engaging, friendly service, often mentioning the extra touches like complimentary beverages while shopping.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review: Teddy praised Staci for her exceptional assistance with multiple gifts and her follow-up service, describing her as a top-class salesperson and recommending her highly.
Worst Review: David expressed disappointment regarding the lack of service quality, feeling that he was not treated as a long-term customer during his warranty experience.
Store Hours:
Monday - Saturday: 11:00 AM - 6:00 PM
Sunday: Closed
Staff Members:
Nancy Young
Roman Mendez
Staci
Frank
Brett
Denise
Josh
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 4072
Store Phone Number: 2193222700