Albin's Fine Jewelry is a reputable jewelry store located at 9936 E State Route 350, Raytown, MO 64133. The shop is known for its exceptional engagement ring creation services, offering a blend of custom designs and quality craftsmanship. The experienced staff at Albin's, including the long-standing owner, Dwayne, are recognized for their friendly and professional service, making every customer feel valued. The establishment has garnered a total of 153 reviews, reflecting a diverse range of customer experiences.
The positive sentiments highlight the store’s fair pricing, the owner's responsiveness, and the quality of repairs and custom work. Customers appreciate the family-owned atmosphere and how the staff go the extra mile in serving their needs. Many reviews commend the store for its beautiful selection of jewelry and commitment to customer satisfaction.
Conversely, some negative feedback points to concerns about service delays and communication issues. A few customers expressed dissatisfaction with the handling of specific requests, which indicates varying experiences depending on individual circumstances.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
Best Review: Clarence noted that Albin's has consistently provided high-quality service at reasonable prices, praising the team for their commitment to excellence in jewelry repair and creation.
Worst Review: Paul described a negative experience where he felt accused of wrongdoing during a jewelry appraisal, leading to a disappointing encounter with the owner.
| Operating Hours |
|--------------------|
| Wednesday 10 am–5 pm |
| Thursday 10 am–5 pm |
| Friday 10 am–5 pm |
| Saturday 10 am–3 pm |
| Sunday Closed |
| Monday 10 am–5 pm |
| Tuesday 10 am–5 pm |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 153
Store Phone Number: 8163563320