Alex & Cliff Fine Jewelers, located at 1581 Springfield Ave, Maplewood, NJ, is a beloved spot for those seeking bespoke engagement rings and expert jewelry services. This fine jewelry store, situated in Essex County, is known for its skilled craftsmanship, with Cliff Mandel and Alex Centrella bringing over 60 years of combined experience to the table.
Customers frequently rave about their custom design services, showcasing their ability to turn unique visions into stunning reality. The atmosphere is warm and welcoming, making the ring design experience enjoyable and personal. Many reviews highlight the team's attentiveness and expertise, lending reassurance to those navigating the often daunting process of selecting an engagement ring. On the other hand, a few customers have reported minor delays in service, suggesting that while the quality is outstanding, occasional timing issues may arise.
Customer Sentiment: About 80% of customers express high satisfaction with their experiences, while 10% feel neutral, and another 10% have encountered some service challenges.
Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed
Best Review: Sydney praised Cliff’s exceptional skills in crafting her dream engagement ring, expressing her delight with the stunning design and the personalized service she received.
Worst Review: Michael mentioned feeling dissatisfied with the resizing process, stating that his concerns about the fit were not thoroughly addressed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.