Alex the Jeweler, located at 6631 Roswell Rd NE, Ste E, Sandy Springs, GA 30328, is a well-regarded jewelry store offering exceptional services, particularly in engagement ring creation. With a remarkable rating of 4.8 from 56 customer reviews, Alex and his team are noted for their expertise and personalized service. Customers consistently praise the quality of craftsmanship and the extensive selection of unique rings. Alex is recognized for his honesty, often advising clients to repurpose heirloom stones rather than encouraging unnecessary purchases.
Services include custom engagement ring design, jewelry repair, watch repair, and maintenance, ensuring a comprehensive experience for customers in Cobb County. The store's welcoming atmosphere is enhanced by the friendly demeanor of staff members, creating a clientele that feels valued and appreciated.
Customer reviews sentiment:
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
**Opening Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
**Staff Mentioned:**
- Alex
Best Review:
A customer praised Alex for his knowledge and personalized service in creating a beautiful engagement ring, highlighting the unforgettable experience and high-quality craftsmanship provided by the store.
Worst Review:
A reviewer expressed disappointment over a visit, stating that their requests were dismissed without much effort, leaving them feeling undervalued and leading them to seek services elsewhere.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 113