Alexander's Fine Jewelry, located at 205 S 2nd St, Laramie, WY, is a charming local jewelry store that specializes in crafting unique engagement rings and a variety of stunning jewelry pieces. With a loyal customer base in Albany County, it's clear that this shop is a beloved part of the community.
The owner, Barb Rasmussen, has fostered a warm and inviting atmosphere where customers feel at home. Staff members are noted for their attentiveness and expertise, making the engagement ring design process a personalized experience. Many customers appreciate the thoughtful guidance provided by the team, who take the time to understand their visions and preferences. However, some reviews mention issues with communication and service consistency that could be improved.
Customer Sentiment: Approximately 75% of customers report high satisfaction with their experiences, while 15% share neutral feelings, and 10% have expressed dissatisfaction primarily regarding specific service mishaps.
Opening Hours:
Monday: Closed
Tuesday - Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Robin praised the store's friendly customer service, emphasizing how the team made resizing her grandmother's ring a pleasant experience reminiscent of "the good ole days."
Worst Review: Max described a negative experience with a watch repair, noting damage incurred during a simple battery change, leading to frustration and a costly factory repair.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 4
Store Phone Number: 3077454266