Alfredo's Jewelry, located at 110 W Hopkins St, San Marcos, TX 78666, is a well-regarded establishment known for its personalized engagement ring creation and comprehensive jewelry repair services. The jeweler is celebrated for its attentive customer service and high-quality craftsmanship, with many clients noting the exquisite work on custom pieces and repairs. Alfredo, the owner, is commended for his honesty and expertise, adding a personal touch that resonates with clients.
The store operates within Hays County and is particularly noted for its affordability and fair pricing in the jewelry repair sector. However, some reviews point to inconsistent service experiences, particularly regarding communication and the reliability of pickup times. Despite this, Alfredo's Jewelry has built a solid reputation over the years.
Overall, feedback from customers reflects a generally positive attitude toward the store, with a sentiment breakdown as follows:
- Positive: 74%
- Neutral: 15%
- Negative: 11%
Customer Reviews Sentiment:
The reviews paint a picture of a store that is generally appreciated for both its products and service, though some customers have faced issues that warrant attention.
Best Review:
Patti highlighted Alfredo's exceptional repair work on her engagement ring, noting the promptness and quality of service, and expressed a strong recommendation for others to visit the shop.
Worst Review:
Courtney detailed a negative experience involving poor customer service and unclear communication during her visits, leading to frustration with the engagement ring resizing process.
| Opening Hours |
|-----------------------|
| Monday: Closed |
| Tuesday: 10:00 AM - 5:00 PM |
| Wednesday: 10:00 AM - 5:00 PM |
| Thursday: 10:00 AM - 5:00 PM |
| Friday: 10:00 AM - 5:00 PM |
| Saturday: Closed |
| Sunday: Closed |
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 81.5%
Total Customer Feedback Reviewed: 39
Store Phone Number: 5123969188