A & K Jewelers, located at 4 Central St, Stoneham, MA 02180, is a long-standing establishment in the community, having been founded in 1949. This family-owned business has a rich history in creating beautiful jewelry, particularly engagement rings, and offers a range of services that include jewelry repair, custom design, appraisals, and watch repairs.
The owner, Paul Algiers Jr., along with his brother Robert, is dedicated to providing customers with a personal touch and attentive service. The team has received varied feedback, with many customers appreciating the craftsmanship and creativity involved in designing engagement rings. However, some have reported disappointing experiences regarding customer service and communication, which seems to slightly mar their reputation.
Customer Sentiment: Around 70% of customers express high satisfaction with their experiences, while 20% have mixed feelings, and the remaining 10% reported issues.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Judy praised A & K Jewelers for their friendly service and exceptional ring resizing, noting how they patiently worked with her to ensure her ring fit perfectly.
Worst Review: Laura had a challenging experience with the owner, feeling disrespected over a jewelry repair that went wrong, which left her disappointed and frustrated.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 33