ALLAN Jewelers, located at 755 Shenango Rd, Beaver Falls, PA 15010, is a family-owned jewelry store operating since 1920, known for its exceptional engagement ring creation services. With a commitment to quality, they offer a wide selection of designer jewelry, custom craftsmanship, and proficient jewelry and watch repair services. Customers have praised the knowledgeable and friendly staff, led by owner Kevin, for their dedication to personalized service and creating a welcoming atmosphere.
The store has received a total of 35 reviews online, showcasing a predominantly positive response from customers. Patrons appreciate the variety of quality products available and often highlight the store's ability to make customers feel like family. Several positive reviews commend the professional service and reasonable pricing for repairs and custom work.
However, there are some negative sentiments as well, with a few customers recounting experiences of inadequate customer service related to jewelry repairs, indicating areas for potential improvement.
Customer Reviews Sentiment:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review:
Alexandra noted that ALLAN Jewelers is her preferred jewelry store, particularly highlighting the Chippewa location for its extensive selection and exceptional customer service.
Worst Review:
Bonnie expressed dissatisfaction with her service experience, stating that her ring was returned with a loose diamond and criticizing the argument she had with a sales associate regarding the issue.
Operating Hours:
| Day | Hours |
|-----------|-------------------|
| Monday | 10:00 AM - 5:00 PM|
| Tuesday | 10:00 AM - 5:00 PM|
| Wednesday | 10:00 AM - 5:00 PM|
| Thursday | 10:00 AM - 5:00 PM|
| Friday | 10:00 AM - 5:00 PM|
| Saturday | 10:00 AM - 4:00 PM|
| Sunday | Closed |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 35
Store Phone Number: 7248433390