Allison's Custom Jewelry is a highly regarded jewelry store located in Sidney, Ohio. Noted for its engaging atmosphere and extensive selection, this establishment has built a reputation as one of Ohio's most unique full-service jewelers. The store specializes in creating custom engagement rings and offers a variety of services including appraisals, repairs, and professional consultation, all executed by a team of GIA trained experts, including owner Duane "Red" Allison and Design Manager Dean Allison.
With a total of 148 reviews compiled for this assessment, the feedback reveals a generally positive sentiment surrounding the engagement ring creation service and customer experience, though some reviews indicate areas for improvement.
Overall Sentiment from Online Customer Reviews:
- Positive: 74%
- Neutral: 14%
- Negative: 12%
Customer reviews emphasize the store's friendly staff and knowledgeable service, citing the personalized attention provided during the engagement ring selection process. Customers often mention the quality of jewelry and reasonable pricing. However, there are also reports of inconsistent customer service experiences, particularly involving communication issues related to orders and repairs.
Best Review:
A customer praised the excellent customer service and the quality of the engagement ring purchased, highlighting that the staff were attentive and very helpful in assisting with their selection.
Worst Review:
One customer expressed dissatisfaction with their overall experience, mentioning poor communication and a delay in receiving a completed order, which impacted their trust in the service provided.
Address: 104 East Mason Road, Sidney, OH 45365
Phone: (937) 492-6937
| Operating Hours |
|------------------------|
| Monday: 9:00 AM - 6:00 PM |
| Tuesday: 9:00 AM - 6:00 PM |
| Wednesday: 9:00 AM - 6:00 PM |
| Thursday: 9:00 AM - 1:00 PM |
| Friday: 9:00 AM - 6:00 PM |
| Saturday: 9:00 AM - 3:00 PM |
| Sunday: Closed |
Staff Members:
- Duane "Red" Allison
- Dean Allison
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 81%
Total Customer Feedback Reviewed: 148
Store Phone Number: 9374926937