Allyn's Jewelry, located at 502 S 2nd St, Ironton, OH 45638, is a well-established family-owned jeweler operating in Lawrence County since 1930. Known for its commitment to fine jewelry and exceptional customer service, this jeweler specializes in engagement ring creation, offering a range of options from custom settings to high-quality diamonds. The owner, Tom Allen, alongside his friendly staff, has built a reputation for providing personalized service and expert advice, making the engagement ring buying experience memorable and special.
Operating hours are as follows:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Overall, the store has received 41 reviews.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is balanced, with approximately 80% positive feedback, 15% neutral, and 5% negative.
Positive reviews frequently highlight the quality of the jewelry and the friendly, helpful staff, showcasing many satisfied customers who commend the shop for its excellent service and product offerings.
Negative feedback points to occasional issues with customer service, particularly relating to communication and service speed, indicating some guests had less than ideal interactions.
Best Review:
Frank Murphy noted that the service at Allyn's Jewelry is excellent, praising the staff’s family-like treatment and the quality of their products.
Worst Review:
Chandy Henderson pointed out that the customer service skills need improvement and expressed disappointment with a back-ordered item not delivered as promised.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 41
Store Phone Number: 7405321724