Alo Jewelers, located at 5175 Overseas Hwy, Marathon, FL 33050, is a family-owned and operated business specializing in engagement ring creation and jewelry repair. The establishment has been serving the community since 1986 and is well-known for its custom orders and quality craftsmanship. Customers can reach them at (305) 743-9383.
With a total of 23 reviews surveyed, customer feedback reveals a mix of sentiments toward the store. Many positive reviews highlight the friendly and helpful service provided by the staff, appreciating the high-quality and unique design work available, especially for custom engagement rings. However, negative reviews indicate some customers have experienced delays in service and dissatisfaction with the level of communication regarding repairs and customization.
Overall Sentiment from Online Customer Reviews:
Positive: 48%
Neutral: 17%
Negative: 35%
**Highlight Reviews:**
Best Review: Jean T. O’M notes the exceptional quality and uniqueness of the pieces offered at Alo Jewelers, emphasizing the friendly demeanor of the staff.
Worst Review: Robert Duncan expresses disappointment regarding delays in resizing a ring that held sentimental value, highlighting a lack of responsiveness from the store.
**Opening Hours:**
- Monday: 10 am – 5 pm
- Tuesday: 10 am – 5 pm
- Wednesday: 10 am – 5 pm
- Thursday: 10 am – 5 pm
- Friday: 10 am – 5 pm
- Saturday: Closed
- Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 57.5%
Total Customer Feedback Reviewed: 23
Store Phone Number: 3057439383