Al's Jewelers, located at 26802 Cherry Hills Blvd in Sun City, CA, is a beloved local jeweler specializing in engagement ring creation and repairs. This family-run business, situated in Riverside County, garners a range of reviews that reflect its commitment to customer satisfaction.
Customers appreciate the friendly and attentive service provided by owner Jose I. and his team, who excel in crafting custom jewelry that's tailored to individual styles. The shop is noted for its reasonable pricing and the ability to get repairs and custom designs done quickly, often while you wait. Community members frequently comment on the warm atmosphere and the genuine effort put forth to make each customer's experience memorable, particularly when designing a significant piece like an engagement ring.
While the majority of feedback is positive, there are occasional mentions of inconsistent service or miscommunication, which some customers have found frustrating. Approximately 80% of clients report high satisfaction with their experience, while 10% express neutral views and another 10% recount issues, mainly related to repair services.
Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed
Best Review: Gary praised Al's Jewelers for their quick service and fair pricing during a watch repair, describing the staff as friendly and helpful.
Worst Review: Melissa shared disappointment with the communication regarding her jewelry repair, feeling that her concerns were not taken seriously during her visit.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 66