The Alternative Jewelry Shop, located at 118 ½ North Main Street, Nicholasville, Kentucky, is a well-regarded establishment known for its custom jewelry design and exceptional engagement ring creation. With over 52 reviews indicating consistent customer satisfaction, this jewelry store operates in Jessamine County and specializes in transforming old, broken jewelry into stunning, new pieces.
Danny and Libby Barnes, the talented owners, have been serving the community since 1991. Customers have praised the shop for its friendly atmosphere and skilled craftsmanship. The shop offers a range of services, including custom engagement rings, jewelry repairs, and the repurposing of sentimental items. The design process involves collaboration with clients to ensure their visions are realized, often incorporating personal mementos.
While the majority of reviews highlight positive experiences, including the unique designs and friendly service, there are a few negative sentiments regarding staff interactions. Some customers have reported instances of feeling condescended to, although these are overshadowed by the many accounts of exemplary customer care.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Highlights of Reviews**:
Best Review: A customer praised the shop for its exceptional service while creating a custom ring, noting that they received constant communication throughout the design process and were thrilled with the final piece.
Worst Review: Another reviewer felt their experience was less favorable, describing interactions with staff as patronizing, resulting in a less pleasant visit to the shop.
**Opening Hours**:
- Monday: 9 AM - 5 PM
- Tuesday: 9 AM - 5 PM
- Wednesday: 9 AM - 5 PM
- Thursday: 9 AM - 5 PM
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Danny Barnes
- Libby Barnes
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 52