American Jewelry, Pigeon Forge, TN

American Jewelry Company is a premier jewelry store located in Pigeon Forge, TN, specializing in creating stunning engagement rings and offering a broad selection of fine jewelry, including vintage and estate pieces. With over 40 years of experience, the store prides itself on exceptional customer service and expert craftsmanship, making them a go-to destination for engagement and bridal jewelry.

Located at 3406 Teaster Ln, Pigeon Forge, TN 37863, customers can easily reach out by phone at (865) 453-3294. The store operates from Monday to Saturday from 10:00 AM to 5:30 PM and is closed on Sundays. American Jewelry Company offers services including custom design, jewelry repair, and appraisals performed by master jewelers on-site. The friendly and knowledgeable staff, led by owner Chris Myers, ensures that each client receives personalized attention during their jewelry search.

The store has garnered a total of 64 reviews, reflecting a mix of positive and negative sentiments.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Most customer experiences highlighted the outstanding customer service and quality of jewelry, while a few noted negative experiences regarding pricing disputes and staff interactions.

Best Review:
Steve expressed satisfaction with the friendly and efficient service provided by the staff at American Jewelry, stating he and his wife would return for more business.

Worst Review:
Benjamin had a negative encounter with an owner who he described as rude when discussing prices, leading him to leave the store feeling unwelcome.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|---------------------|
| Monday 10:00 AM - 5:30 PM |
| Tuesday 10:00 AM - 5:30 PM |
| Wednesday 10:00 AM - 5:30 PM |
| Thursday 10:00 AM - 5:30 PM |
| Friday 10:00 AM - 5:30 PM |
| Saturday 10:00 AM - 5:30 PM |
| Sunday Closed |

Staff Members: Chris Myers (Owner)