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Ancient Gold Jewelers, located at 400 Main St, Placerville, CA 95667, is renowned for its exceptional engagement ring creation and personalized service. The store has been a staple in Eldorado County since its inception in 1981, under the ownership of James Hatadis. Offering an impressive inventory of gold and quartz jewelry, alongside custom jewelry design and repair services, Ancient Gold Jewelers is celebrated for its unique designs and quality craftsmanship. Customers appreciate the knowledgeable staff, especially Justin, who has been recognized for his expertise in jewelry repair and creation.
The store has garnered a total of 57 reviews, with an overall positive sentiment regarding the service and product offerings. However, sentiments are mixed, as some reviews mention a lack of warmth and friendliness from certain staff members, which has affected customer experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Noteworthy comments highlight the skillful repair services and unique jewelry pieces, with several reviews praising the competitive pricing for ring resizing and customization. Conversely, some customers have experienced issues with service quality and staff demeanor.
Best Review:
Shelly expressed her satisfaction with Ancient Gold's affordable repair services and the care taken in fixing items that hold significant sentimental value for her, highlighting the attentiveness of the staff.
Worst Review:
Kelsey criticized the rudeness of a female staff member, describing an unfriendly interaction when attempting to inquire about engraving services, which left her feeling disrespected.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
| Day | Hours |
|------------|---------------------------|
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
| Monday | Closed |
Staff members mentioned include James Hatadis and Justin.
Positivity Score: 75%
Total Customer Feedback Reviewed: 57
Store Phone Number: 5306268753
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