Anderson Jewelers, located at 121 South Washington Street, Taylorville, IL 62568, is a well-established jeweler with a rich history dating back to 1875. Known for its exceptional service and fine jewelry selection, the store specializes in engagement ring creation, offering a range of styles and customization options to suit personal tastes. The ownership transition in December 2019 to Heidi and Matt Corso has successfully continued the tradition of quality and service that customers expect. The staff is praised for their attentive and knowledgeable service, making the engagement ring selection process enjoyable and memorable.
Based on the review analysis, a total of 111 reviews were examined.
Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 80%
Neutral Sentiment: 10%
Negative Sentiment: 10%
Positive reviews highlight the staff's helpfulness and the quality of repair services, with many customers expressing satisfaction with their purchases and the service they received. Conversely, some negative experiences include issues with communication and follow-up, particularly regarding repairs and responsiveness.
Best Review: A customer named Michael praised the efficient repair of their wife's 24-year-old ring, emphasizing the quick turnaround and quality of the service received.
Worst Review: Chris expressed frustration over a rude phone interaction when trying to inquire about services, mentioning that the staff was too busy to assist.
Operating Hours:
- Friday: 10:00 AM – 5:00 PM
- Saturday: 9:00 AM – 2:00 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
Staff Members:
- Heidi Corso
- Matt Corso
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 111
Store Phone Number: 2178245454