Andrey's Fine Jewelry, located at N64W24678 Silver Spring Dr, Sussex, WI 53089, provides a variety of jewelry services, specializing in custom engagement ring creation. With competitive pricing and a commitment to quality, Andrey's Fine Jewelry has been known for its attentive customer service and craftsmanship. The owner, Andrey Gibelev, is recognized for his skills in creating bespoke pieces tailored to clients' specifications.
Despite the positive feedback regarding the quality of jewelry and customer interactions, there have been some negative experiences reported. Reviews indicated a mix of sentiments; while many customers praised the quality and professionalism, some expressed dissatisfaction with particular aspects of service and communication, particularly concerning resizing and customer handling.
Customers reported a total of 20 reviews, showcasing a balance of experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Opening hours are as follows:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Staff: Andrey Gibelev
Best Review:
A customer named Michelle highlighted the professionalism and quality of service at Andrey's Fine Jewelry, expressing satisfaction with her custom ring and the timely manner in which it was completed.
Worst Review:
A review from Ryan noted disappointment in the craftsmanship and the perceived disrespect from the owners, specifically regarding the resizing process for his fiancée's ring.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 20