Antonelli Jewelry, located at 1376 State Rt 23, Butler, NJ 07405, is known for its extensive jewelry services, particularly in custom engagement ring creation. Operated by Allison Antonelli, this family-owned business has been serving the Butler area for over 40 years, providing a variety of jewelry options including unique custom designs.
Based on a thorough review of 15 customer reviews, it appears that patrons have a varied experience at Antonelli Jewelry.
Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%
Most positive reviews highlight the jeweler's knowledgeable staff and high-quality custom pieces, praising Allison Antonelli and her team's helpfulness and creativity. However, some negative feedback points to issues with customer service, with multiple customers expressing dissatisfaction with their experiences, specifically mentioning unprofessional behavior and difficulties with communication.
**Opening Hours:**
- Monday: Closed
- Tuesday: 10:30 AM - 6:00 PM
- Wednesday: 10:30 AM - 6:00 PM
- Thursday: 9:30 AM - 8:00 PM
- Friday: 9:30 AM - 8:00 PM
- Saturday: 9:00 AM - 6:00 PM
- Sunday: Closed
**Staff Members:**
- Allison Antonelli
Best Review:
Michele appreciates the long-standing family business, highlighting the exquisite and original pieces they've collected over the years, and recommends the store highly for its knowledgeable service.
Worst Review:
Taylor, on the other hand, warns potential customers to steer clear, mentioning a negative experience when trying to have a ring resized, expressing significant disappointment with the service provided.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 15