Argo & Lehne Jewelers, Custom Engagement Rings in Upper Arlington , OH

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82.5% Score | Argo & Lehne Jewelers in Upper Arlington OH

Argo & Lehne Jewelers, located in Columbus, Ohio, is a highly regarded establishment specializing in engagement ring creation and providing exceptional customer service. The store has garnered a total of 213 reviews, reflecting a wealth of feedback from satisfied customers. Known for their exquisite craftsmanship, the team, including the owner Robert Argo, is dedicated to helping clients find the perfect engagement ring that fits their unique style and preferences.

The store offers a range of services that include custom engagement rings, vintage jewelry, watch repairs, appraisals, and jewelry restoration. Argo & Lehne prides itself on creating a welcoming atmosphere where customers can feel comfortable discussing their jewelry needs. Many positive reviews highlight the genuine care and expertise of the staff, with particular praise for Rachel's assistance in guiding couples through the engagement ring process.

Despite the overwhelmingly positive feedback, some negative reviews indicate frustrations with timing and service issues, such as resizing complications and lack of communication regarding repair statuses. Some customers expressed dissatisfaction with the perceived attentiveness during less profitable transactions.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

**Operating Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | 10:00 AM - 5:00 PM|
| Tuesday | 10:00 AM - 5:00 PM|
| Wednesday | 10:00 AM - 5:00 PM|
| Thursday | 10:00 AM - 5:00 PM|
| Friday | 10:00 AM - 5:00 PM|
| Saturday | 10:00 AM - 5:00 PM|
| Sunday | Closed |

**Staff Members:**
- Robert Argo (Owner)
- Rachel

Best Review:
A customer named Jennifer commended Argo & Lehne for crafting a unique engagement ring, stating it was the best decision made and praised the quality of the final result.

Worst Review:
Hayden expressed extreme dissatisfaction with the service, highlighting a series of mistakes in resizing a significant family heirloom engagement ring and noted the lack of accountability from the owner's side.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Positivity Score: 82.5%
Total Customer Feedback Reviewed: 213

Store Phone Number: 6144576261

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82.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.