Ark Jewelers located at 2002 Warrensville Center Rd, South Euclid, OH 44121 is a well-regarded jewelry store specializing in engagement ring creation and custom designs. Known for their exceptional craftsmanship, the jeweler has been in operation since 1979 and offers a range of services, including diamond and gemstone settings, custom manufacturing, expert repairs, appraisals, and insurance replacement services.
The shop, managed by Les Keller, has garnered a strong reputation, with an impressive rating of 4.3 stars from 24 Google reviews and a 5-star rating from 3 Yelp reviews. Customers often praise the friendly service and reasonable pricing, particularly highlighting the creativity and attention to detail involved in rings designed by Les. Many reviews commend the store's personalized approach, excellent customer service, and high-quality pieces, which makes it a popular choice for those seeking beautiful engagement rings.
However, a few reviews express concern regarding operational hours, with reports of inconsistency in being open during advertised times. Despite this, the majority of feedback suggests a dedicated and professional staff committed to ensuring customer satisfaction.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Opening Hours:
- Monday: 1:30 PM - 5:30 PM
- Tuesday: 1:30 PM - 5:30 PM
- Wednesday: 1:30 PM - 5:30 PM
- Thursday: 1:30 PM - 5:30 PM
- Friday: 1:30 PM - 5:30 PM
- Saturday: Closed
- Sunday: 1:00 PM - 2:00 PM
Staff:
- Les Keller
Best Review: A customer highlighted the owner’s ability to create custom designs and emphasized his reasonable prices, noting the excellent service provided during the purchase of both engagement and bridal sets.
Worst Review: A reviewer mentioned their disappointment about the jeweler being closed during posted hours on multiple occasions, which hindered their ability to visit the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 27
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