Arlington Jewelers, located at 503 Franklin Ave, Nutley, NJ, is a family-owned business that has provided over 30 years of exceptional service in Essex County. The store is recognized for its engagement ring creation and repair services, featuring a wide selection of custom pieces. Under the management of owner Sal and his family, customers frequently praise the warm, welcoming environment and personalized attention received during their visits. The staff is noted for their knowledge and commitment to ensuring customer satisfaction, helping clients find or create the perfect engagement ring.
With a total of 77 reviews, the online sentiment reflects a mix of positive, neutral, and negative experiences. Customers appreciate the quality of the jewelry and the family-like atmosphere, while some have expressed concerns regarding service mishaps.
Overall Sentiment from Online Customer Reviews:
Positive: 76%
Neutral: 15%
Negative: 9%
Opening Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
Highlighted Staff: Sal
Best Review: A customer commended Arlington Jewelers for their outstanding service and the quality of their engagement rings, highlighting how Sal and the family made the buying experience enjoyable and stress-free.
Worst Review: A reviewer expressed disappointment over multiple issues with lost diamonds from an engagement ring, stating that their trust in the jeweler had been severely damaged after these experiences.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 83.5%
Total Customer Feedback Reviewed: 77
Store Phone Number: 9736611558