Mark Armstrong's Goldworks, located at 1715 Elizabeth Pike, Suite 103 in Mineral Wells, WV, is a beloved local jewelry store that specializes in custom engagement rings and offers an impressive selection of fine jewelry. Since opening in 2001, owner Mark Armstrong and his team of skilled jewelers, including Tom Brown and Seth Bailey, have built a reputation for outstanding customer service and craftsmanship in Wood County.

The staff at Goldworks is known for their warm and inviting approach, making customers feel at home as they explore design options for their dream rings. Mark and his team take the time to understand each client's vision, allowing them to create personalized, one-of-a-kind pieces. Feedback from patrons often highlights the attentive nature of the staff and their commitment to quality. While the majority of reviews are positive, a small number of comments mention occasional delays in service.

Customer Sentiment: Around 80% of customers express high levels of satisfaction, while 10% have neutral experiences, and 10% raised concerns about certain issues.

Opening Hours:

Monday to Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Best Review: Keisha praised the friendly staff and reasonable prices for resizing her rings, reflecting a positive overall experience.

Worst Review: James reported dissatisfaction over the quality of a battery he purchased, stating it was dead upon testing, showing that not all experiences were as delightful.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.