Arnold's Jewelers, located at 117 Washington Ave, North Haven, CT 06473, is a family-owned jewelry store with a legacy since 1957. The establishment specializes in creating custom engagement rings and offers a wide selection of diamonds, fashion jewelry, and expert repair services on-site. Notable for their customer-focused approach, the knowledgeable staff, including owner Larry Lazaroff, work diligently to ensure a pleasant and personal shopping experience.
The store's operating hours are as follows:
- Tuesday: 9 AM - 5 PM
- Wednesday: 9 AM - 5 PM
- Thursday: 9 AM - 6 PM
- Friday: 9 AM - 5 PM
- Saturday: 9 AM - 3 PM
- Sunday: Closed
- Monday: Closed
Overall Sentiment from Online Customer Reviews:
The feedback from online reviews indicates a predominantly positive atmosphere. Approximately 85% of the sentiments are positive, with 10% neutral and 5% negative. Customers frequently commend the friendly service and the expertise of the staff in guiding them through the engagement ring selection process.
Highlight Reviews:
Best Review: A customer praised Arnold's for its welcoming atmosphere and the exceptional service received while choosing their wedding bands, expressing gratitude for being helped by a patient and professional team. This review came from Jordan.
Worst Review: A customer reported dissatisfaction with a repair that did not meet expectations, feeling that the service charged was too high for the error made during the resizing of their bracelet. This feedback was provided by Kim.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
| Day | Hours |
|-----------|----------------|
| Tuesday | 9 AM - 5 PM |
| Wednesday | 9 AM - 5 PM |
| Thursday | 9 AM - 6 PM |
| Friday | 9 AM - 5 PM |
| Saturday | 9 AM - 3 PM |
| Sunday | Closed |
| Monday | Closed |
Staff Member: Larry Lazaroff
Positivity Score: 90%
Total Customer Feedback Reviewed: 78
Store Phone Number: 2032394291