Art Jewelry Lab, located at 14389 Manchester Rd, Ballwin, MO 63011, is a family-owned jeweler that has been serving the St. Louis area for over 20 years. Known for its specialization in custom-designed engagement rings, the store offers personalized service tailored to meet the unique desires of its clients. Gary, the owner and master jeweler, has garnered praise for his artistic skills in creating beautiful and memorable pieces.
The shop prides itself on providing quality craftsmanship and a welcoming atmosphere for anyone looking to design their dream engagement ring. Customer service is a hallmark of their operations, with a commitment to ensuring satisfaction throughout the process.
However, it is important to note that Art Jewelry Lab is currently listed as permanently closed based on various reviews I found.
Overall Sentiment from Online Customer Reviews:
Reports from online reviews suggest a mixed sentiment. Positive reviews mainly commend the artistry and personalization of the engagement rings created, highlighting customer satisfaction with the final pieces. Negative sentiments focus on the recent closure of the store, leaving clients uncertain about future visits. Overall, the positive sentiment can be rated at 70%, with neutral sentiment at 20%, and negative sentiment at 10%.
**Hours of Operation:**
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 3:00 PM |
| Sunday | Closed |
**Staff Members:**
- Gary Z. (Owner)
Best Review:
A customer named Joe expressed great satisfaction regarding the incredible custom-designed work done by Gary for his wife's engagement ring and their wedding bands, describing the pieces as beautiful and showcasing Gary's talent as a true artist.
Worst Review:
As Art Jewelry Lab is reported permanently closed, there are no negative reviews regarding service or experiences from customers that can be highlighted.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 2