Artinian Jewelry, located at 1734 Massachusetts Avenue, Lexington, MA, is a distinguished jewelry store specializing in custom engagement ring creation and personalized jewelry services. Operating in Middlesex County, Artinian Jewelry offers a variety of services including custom jewelry design, jewelry repair, watch repair, jewelry engraving, and appraisals. With over 75 years of combined experience, owner Gary Artinian and his knowledgeable staff are dedicated to bringing customers' jewelry dreams to life with unmatched attention to detail and craftsmanship.
The store has garnered a total of 38 reviews, with a general sentiment that leans positively. Customers frequently commend the staff for their professionalism, creativity, and exceptional service, particularly highlighting their experience with custom engagement rings. However, there are a few negative reviews that mention communication issues and varying customer experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 84%
Neutral: 11%
Negative: 5%
**Highlight Reviews:**
Best Review:
Ted praised the phenomenal experience he had with Artinian Jewelry, mentioning the outstanding final product that exceeded his expectations and how he would not consider looking elsewhere for future jewelry needs.
Worst Review:
Irina expressed dissatisfaction with the service she received regarding her garnet necklace appraisal, describing the staff as rude and lacking knowledge.
**Address**: 1734 Massachusetts Avenue, Lexington, MA
**Phone Number**: (781) 863-9818
**Operating Hours:**
| Day | Hours |
|-----------|--------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 5:30 PM |
| Sunday | Closed |
**Staff Members Mentioned:**
Gary Artinian, Michael Artinian, Alicia
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*