Artistic Jewelry and Repair, located at 15357 Highway 43, Russellville, AL 35653, is a renowned jeweler celebrated for its exceptional engagement ring creation services. Since its establishment in 1989, the store has gained a strong reputation for crafting custom jewelry that reflects personal style and sentiment, making it a favored destination for couples seeking unique engagement rings.

The jeweler offers a range of services, including custom jewelry design, jewelry repairs, and cleaning. The skilled team is committed to customer satisfaction, ensuring that each piece is crafted with precision and care. With a focus on quality and individualized service, Artistic Jewelry and Repair stands out for its dedication to creating one-of-a-kind pieces that symbolize love and commitment.

Reviews of Artistic Jewelry and Repair highlight both positive and negative experiences. The store has garnered an average rating of 4.9 based on 54 customer reviews. On the positive side, many customers commend the friendly and professional staff, noting prompt service and excellent craftsmanship. Customers frequently emphasize the welcoming atmosphere and the attentive nature of the team, including Jim and Neil, who are acknowledged for their expertise and support in the jewelry creation process.

However, there are a few negative comments regarding customer service, with one customer expressing frustration over a lost item from a previous repair.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Best Review:
Kassie praised the business as a perfect 10, mentioning the beautiful custom jewelry and outstanding service provided by the team.

Worst Review:
Calvin expressed disappointment about a necklace lost during a repair, feeling that customer responsiveness could be improved.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 10:00 AM – 5:00 PM
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 9:00 AM – 2:00 PM
- Sunday: Closed

Staff Mentioned:
- Jim
- Neil