Ashley's Jewelry in Chesterton, Indiana, is a reputable jeweler specializing in engagement ring creations and a wide range of jewelry services. The store is praised for its exceptional customer service, knowledgeable staff, and quality workmanship. With a dedicated team and an onsite GIA Gemologist, they provide custom designs, repairs, and appraisals, ensuring that each client's needs are met with care and precision.
Located at 221 Broadway, Chesterton, IN 46304, you can reach them at (219) 926-9039. Their operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
In reviewing 106 customer opinions, a balanced perspective emerges regarding Ashley's Jewelry. Customers frequently commend the friendliness and helpfulness of the staff, highlighting positive experiences with engagement ring purchases and custom designs. However, there are occasional complaints regarding pricing discrepancies and service issues.
Overall Sentiment from Online Customer Reviews:
Positive: 84%
Neutral: 10%
Negative: 6%
Best Review: A customer named Sheila praised Ashley's for providing exceptional service and working closely to create the perfect wedding ring, noting that it has become their go-to jewelry store.
Worst Review: Deb expressed frustration over a pricing error during an appraisal, claiming that she was charged incorrectly and was unhappy with the service she received.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned include Craig and Kelly O'Brien.