Athena Jewelry, located at 43-11 Bell Blvd, Bayside, NY 11361, is a family-owned jewelry store that has been serving the community since 1996. Known for its expertise in crafting custom engagement rings, the shop offers a vast selection of hand-made pieces and specializes in repair services, ensuring that every piece is handled with care and precision.
The team at Athena Jewelry, led by owner Themis Daulas, boasts decades of experience in the industry. Customers commend the store for its friendly atmosphere, where personalized service is a priority. Many reviews highlight the jeweler's willingness to accommodate special requests, with particular mentions of their unique imported pieces from Greece.
However, not all feedback has been positive. Some customers express dissatisfaction with pricing and service issues, indicating that experiences can vary widely. Negative reviews specifically mention concerns over transparency during the repair process and the quality of workmanship on certain items.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
Highlight Reviews:
Best Review: A customer praised Athena Jewelry for their expertise in designing a unique engagement ring, mentioning that the owner provided exceptional guidance throughout the process.
Worst Review: Another customer reported a negative experience with the resizing of their wedding band, expressing frustration over the advice given regarding health concerns related to a tight fit, and noted issues with the ring's engraving after service.
Operating Hours:
- Monday: 9:00 AM - 7:00 PM
- Tuesday: 9:00 AM - 7:00 PM
- Wednesday: 9:00 AM - 7:00 PM
- Thursday: 9:00 AM - 7:00 PM
- Friday: 9:00 AM - 7:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 42
Store Phone Number: 7186319531