J. Austin Jeweler is a family-owned and operated gem located at 31 South Pleasant St, Amherst, MA 01002. Known for its dedication to the American Arts and Crafts movement, this jeweler offers a unique selection of antique and estate jewelry, with a strong focus on creating one-of-a-kind engagement rings. Customers appreciate the knowledgeable and friendly staff, who are committed to helping couples find the perfect piece to symbolize their love.

The store operates with the following hours:
- Wednesday: 11 AM – 3 PM
- Thursday: 11 AM – 3 PM
- Friday: 11 AM – 3 PM
- Saturday: 11 AM – 3 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed

Phone: 413-253-3986

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

Customer feedback highlights the exceptional knowledge and warmth of the staff. Positive reviews frequently mention the beautiful selection of antique and estate jewelry, and the ability to craft custom engagement rings tailored to individual preferences. Negative reviews are scarce but suggest occasional frustrations with limited operating hours.

Best Review:
Jamie, a satisfied customer, noted the friendly and exceptionally knowledgeable owners, emphasizing their expertise in jewelry selection.

Worst Review:
While there isn't a notable negative review highlighted, one customer expressed having a minor inconvenience due to the store's restricted hours.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.