Aviance Jewelry II, located at 1500 Route 47, Ste 10, Rio Grande, NJ 08242, is known for its engagement ring creation and repair services. The store operates in Cape May County and offers a wide range of options for customers looking to find or customize the perfect engagement ring. Their staff, including Max, is noted for their dedication to customer service, highlighting a focus on creating personalized experiences for clients.

However, the overall sentiment from online customer reviews presents a mixed picture. The store has garnered a total of 52 reviews, with an approximate sentiment score of 45% Positive, 30% Neutral, and 25% Negative. This indicates that while some customers appreciate the quality of the jewelry and the helpfulness of the staff, others have expressed concerns over customer service and product experience.

Positive reviews mention the knowledgeable staff and the variety of options available, with many customers satisfied with their purchases and repairs. Negative reviews, on the other hand, point to instances of rude service and dissatisfaction with how sentimental items are handled.

**Opening Hours:**
- Thursday: 10 am – 8 pm
- Friday: 10 am – 8 pm
- Saturday: 10 am – 6 pm
- Sunday: Closed
- Monday: 10 am – 8 pm
- Tuesday: 10 am – 8 pm
- Wednesday: 10 am – 8 pm

**Staff Mentioned:**
- Max

Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer feedback is a mix of appreciation for jewelry quality and dissatisfaction with customer service, scoring approximately 45% Positive, 30% Neutral, and 25% Negative.

Best Review:
In a positive review, a customer commended the store for its exceptional customer service and the beauty of the handcrafted jewelry, highlighting their successful purchase of engagement and wedding rings.

Worst Review:
A customer expressed frustration over the handling of a sentimental piece, detailing that their request for care during resizing was ignored, leading to an unsatisfactory experience with the jeweler’s response.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.