B & C Jewelry, located at 17386 Colima Rd, Rowland Heights, CA 91748, is renowned for its personalized engagement ring creation and exceptional customer service. The store, managed by Johnny Wong, offers custom designs and a variety of jewelry options, catering to clients seeking unique engagement rings. B & C Jewelry has been a staple in the area for over 30 years, reflecting its established reputation in the community. Customers have noted that the staff is attentive and committed to understanding individual preferences when designing custom pieces.
Operating hours are as follows:
- Tuesday to Friday: 11:00 AM - 5:30 PM
- Saturday: 11:00 AM - 5:30 PM
- Closed: Sunday and Monday
Overall sentiment from online customer reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Highlight Reviews:
Best Review: A customer praised Johnny for his attentive service during the creation of a custom sapphire ring, noting the quality and care in fulfilling their vision.
Worst Review: Another customer expressed disappointment when a promised custom engagement ring did not match their specifications and did not fit properly, though they received a full refund.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 5
Store Phone Number: 6269131396