B & J Jewelers, located at 20929 Ventura Blvd #42, Woodland Hills, CA 91364, offers a range of services specializing in engagement ring creation and custom jewelry design. With a focus on quality craftsmanship, they have garnered attention for their attentive staff and helpful service. The phone number for inquiries is (818) 340-1471.
The store operates in Los Angeles County and is known for both jewelry repair and watch services, in addition to crafting personalized engagement rings. Reviews highlight the owner’s willingness to work with customers on prices and provide attentive service. However, some experiences point to concerns regarding customer service, particularly when it comes to ring resizing and gemstone security.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%
A total of 16 reviews were analyzed, revealing a generally favorable atmosphere surrounding the store, though some negative sentiments surfaced regarding specific transactions.
Best Review: A customer praised the owner, Bijan, for being accommodating when they needed a discount on a necklace, showcasing great customer service and personal attention.
Worst Review: Another reviewer expressed dissatisfaction with service quality, specifically mentioning errors in ring resizing that resulted in missing diamonds, indicating a significant lapse in care.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Hours of Operation:
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff: Bijan B.
Positivity Score: 75%
Total Customer Feedback Reviewed: 16