B. M. Jewelry, located at 3 Tenafly Rd, Englewood, NJ, is a well-regarded jewelry store specializing in engagement ring creation and other jewelry services. The store has garnered attention for its friendly and knowledgeable staff, who strive to ensure customers feel valued and appreciated. The owner and his wife are often mentioned positively in customer reviews for their approachability and helpfulness.
While B. M. Jewelry receives praise for its beautiful selection of jewelry and ability to create custom pieces, it has also faced criticism regarding repair times and customer service experiences. The store has a strong commitment to customer satisfaction and often goes the extra mile to accommodate requests.
Operating in Bergen County, B. M. Jewelry offers services such as engagement ring design, watch repairs, and other jewelry-related assistance. With a rating of 4.3 out of 5 stars from 18 reviews, the business demonstrates a solid reputation in the community.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Best Review:
One customer noted that B. M. Jewelry was their go-to place for jewelry repairs, highlighting the owner and his wife's friendly demeanor and excellent service over the years.
Worst Review:
Another reviewer expressed frustration over a lengthy delay in getting a watch battery replaced, indicating dissatisfaction with the service timeline.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: Closed
Staff:
- Owner and wife (names not specified)
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 18
Store Phone Number: 2015698968