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Baab's Jewelry Showcase, located at 167 N Mountain Blvd, Mountain Top, PA 18707, is a well-regarded destination for those seeking quality engagement rings and personalized jewelry services. The store, family owned since its establishment in 1996 by Susan Baab, is now managed by Amanda Baab, a Graduate Gemologist with extensive knowledge in the field. The team prides itself on providing exceptional customer service and expertise, making them a popular choice for couples looking to create their ideal engagement ring.
The shop offers a variety of services, including custom engagement ring design, jewelry repairs, and appraisals, ensuring that clients receive attentive and professional service tailored to their needs. With a solid reputation built over 27 customer reviews and a high rating of 5.0 on Google, the general atmosphere showcases a positive sentiment towards the store.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%
Positive reviews highlight the knowledgeable and friendly staff, as well as the quality of the jewelry. Customers appreciate the personalized service and the extensive selection of unique pieces. There is a notable emphasis on the craftsmanship and value offered at Baab's Jewelry Showcase. However, a small fraction of reviews point out occasional issues with communication regarding repair timelines.
Best Review:
Gene complimented the wonderful customer service and the exceptional knowledge of the staff, appreciating their assistance in finding the perfect pieces.
Worst Review:
Linda expressed dissatisfaction with a miscommunication about the repair time for her watch, feeling that there was a gap in information regarding how long the service would take.
Business Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 4:45 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 4:45 PM
- Saturday: By appointment only
- Sunday: Closed
- Monday: Closed
Staff Members:
- Susan Baab
- Amanda Baab
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 27
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