Barry's Jewelry Spa, located at 3955 Jog Road, Greenacres, FL, is a family-owned and operated jewelry store specializing in custom engagement ring creation and comprehensive jewelry repair services. With nearly 40 years of expertise in the industry, Barry and his wife Natalie, along with their daughter Danielle, who is a graduate of the Gemological Institute of America, offer personalized services that cater to both engagement jewelry and repairs.

Reviews reveal that customers appreciate the honesty, professionalism, and quality of service provided. The staff is noted for their approachable demeanor and dedication to ensuring satisfaction. However, some negative comments highlight issues with quality control and responsiveness in certain situations, indicating a need for improvement in these areas.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

**Customer Reviews Sentiment Breakdown**:
Positive reviews praise the expertise and trustworthy service offered by Barry's Jewelry Spa, with many clients feeling a strong loyalty to the family-owned business. Customers frequently express satisfaction with custom designs and appreciate the welcoming atmosphere. Conversely, negative reviews primarily deal with specific experiences regarding the quality of repairs and customer service, where some individuals felt their concerns were not adequately addressed.

**Best Review:**
A customer named Patti highlighted the exceptional experience at Barry's Jewelry Spa, emphasizing the personal attention and great selection of customized pieces available, which fostered strong loyalty to the business.

**Worst Review:**
Gregory expressed disappointment over the loss of a center diamond shortly after receiving repairs, mentioning poor workmanship and an unsatisfactory resolution when discussing the issue with staff.

Operating Hours:
- Monday: Closed
- Tuesday: 11:00 AM - 5:30 PM
- Wednesday: 11:00 AM - 5:30 PM
- Thursday: 11:00 AM - 5:30 PM
- Friday: 11:00 AM - 5:30 PM
- Saturday: 11:00 AM - 5:30 PM
- Sunday: Closed

Staff Members:
- Barry
- Natalie
- Danielle

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*