Bassett Jewelers and Engraving, located at 527 Oneida Street, Minocqua, WI 54548, operates with a commitment to quality and personalized service, making it an excellent choice for engagement ring creation. The store, owned by Susan and Scot Bassett, has been a staple in the community since 1994 and is well-regarded for its extensive selection of fine jewelry, including unique engagement rings, custom designs, and repairs. Customers have lauded the friendly staff and the expertise in crafting meaningful pieces, particularly emphasizing attention to detail in engagement rings and assistance in creating custom designs.
Operating hours are Tuesday to Saturday from 10:00 AM to 4:00 PM or by appointment. The store also offers shipping services, catering to a wider range of customers.
Overall sentiment from online customer reviews:
Positive sentiment: 80%
Neutral sentiment: 5%
Negative sentiment: 15%
Customer feedback indicates a strong appreciation for the store's service and quality, with many mentioning helpful, knowledgeable staff. However, there were a few instances of delay in service, which some customers noted less favorably.
Best Review: Karen praised the store for its beautiful jewelry, friendly and helpful staff, and excellent service.
Worst Review: Sheri expressed dissatisfaction with her initial experience due to a lack of friendly service and delays in completing a ring repair.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|----------------------|
| Tuesday: 10:00 AM - 4:00 PM |
| Wednesday: 10:00 AM - 4:00 PM |
| Thursday: 10:00 AM - 4:00 PM |
| Friday: 10:00 AM - 4:00 PM |
| Saturday: 10:00 AM - 4:00 PM |
| Sunday: Closed |
| Monday: Closed |
Staff members mentioned include Susan and Scot Bassett.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 27
Store Phone Number: 7153567272