Bauble Patch Jewelers, located at 5228 Alpine Ave NW, Comstock Park, MI 49321, is renowned for its expert engagement ring creation and exceptional customer service. Founded in 1994, this full-service fine jewelry store has garnered a strong reputation in Kent County, thanks to its skilled staff, including the owner, Trina, and associates like Sandy and Erin, who specialize in custom jewelry design. The store provides a variety of services, including ring resizing, repair, and jewelry cleaning, all delivered with a personal touch that clients appreciate.
With a total of 1,463 reviews, the feedback on Bauble Patch Jewelers has been overwhelmingly positive.
Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 5%
Negative: 3%
Positive reviews highlight the store's ability to collaborate with customers on custom engagement rings, offering suggestions and a welcoming atmosphere. Many clients praise the quality of the craftsmanship and the thoroughness in addressing their jewelry issues. Conversely, some negative reviews mention individual customer service experiences that could have been better, particularly regarding communication.
Best Review:
Chelsea commended the jeweler for collaborating to create a unique engagement ring using her grandparents' diamonds. She appreciated the thoughtful design process and the store's commitment to quality.
Worst Review:
A customer expressed disappointment with the interaction they had, noting that the service did not meet their expectations and that they felt rushed during the process.
Opening Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members:
Trina, Sandy, Erin
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94.5%
Total Customer Feedback Reviewed: 1463
Store Phone Number: 6167851100