Baza Jewelers, located at 196 E Main St, Milford, MA, has been a staple in the community since 1987, offering a warm and inviting atmosphere for those looking to craft the perfect engagement ring. This family-owned business operates in Worcester County and is well-known for its dedication to quality and customer service.

The store prides itself on its vast selection of 14k and 18k gold, genuine stones, and diamonds, including engagement rings and custom pieces tailored to meet individual preferences. With a focus on treating customers like friends, the team, led by Bachar Baza, is known for providing personalized attention and expert advice on ring design and selection. Customers appreciate the immediate, hands-on approach to jewelry repairs and stone settings, which are done right on-site.

Customer Sentiment: Around 50% of customers express satisfaction with their experiences, but others report concerns mainly regarding service consistency, with a small portion feeling disappointed.

Opening Hours:
- Monday to Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: By Appointment

Best Review: Heather shared a delightful experience, praising the professional and courteous service she received when crafting her engagement ring, feeling the whole process exceeded her expectations.

Worst Review: Nick mentioned a negative encounter with the staff, citing a rude response during a phone inquiry about purchasing a loose diamond, which left him with a less than favorable impression.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.